Global Knowledge Management and Communications Consulting/Training: Focus on Latin America/Asia/Europe and the USA
Designed, developed and facilitated a comprehensive Global Communications Improvement Initiative (GCII) to senior Knowledge Management leaders of a major global management consulting firm to enhance world-wide internal and external communications processes. Opportunities in business development, marketing, strategic planning, logistics and operations were identified and addressed through this project and effective global communication techniques were learned and applied. Results: a complete shift in communication processes has taken place with outstanding results.
US/UK/India Outsourcing Advisory and Training
How do organizations build competitive advantage across cultures while preserving the cost savings derived from the outsourcing strategy?
A global petrochemical company was experiencing both tactical and strategic challenges to their overall outsourcing strategy in India. Certain communication challenges, management style differences, information sharing opportunities and relationship building difficulties had been identified and the need to define best practices on both sides of the issue became apparent. A collaborative training initiative was designed and facilitated to raise awareness, improve communications, develop effective partnerships and implement best practices for overall operations success.
Result: Improved communications on all sides. Enhanced partnerships were established and best practices were identified and put into practice.